Expert perspectives on enterprise IT, security, AI, and infrastructure from our engineering team.
Attackers now call, chat and join meetings instead of just sending email. Here are the ten controls that matter most for securing Teams, Webex, Zoom and enterprise voice in 2026, from blocking help-desk impersonation to governing AI notetakers.
Attackers now call, chat and join meetings instead of just sending email. Here are the ten controls that matter most for securing Teams, Webex, Zoom and enterprise voice in 2026, from blocking help-desk impersonation to governing AI notetakers.
AI agents now investigate incidents, find root causes and propose fixes. Here is what agentic AIOps really delivers in 2026, the use cases worth starting with, and the guardrails you need before letting AI act on production.
Every major calling platform now promises 99.999% uptime, yet users still lose dial tone. This guide shows how to design voice that stays up end to end: SBCs, carriers, networks, branch survivability, emergency calling and testing.
A practical, Cisco-validated path from legacy MPLS or vEdge networks to Cisco Catalyst SD-WAN: planning, design foundations, the seven-step migration sequence, data center and branch cutover options, and the pitfalls to avoid.
From ticket triage and runbooks to network configs and UC call quality, here are 19 practical ways large language models help IT teams in 2026, which ones to pilot first, and the guardrails you need before they touch production.
Attackers rarely break in through the perimeter firewall any more; they get one foothold and move sideways. A field guide to securing the modern data center: macro and micro-segmentation, firewall placement, NGFW selection, zero trust, DDoS defense and monitoring, with working configurations.
Recording every call is easy. Recording them lawfully across Teams, Webex, Zoom and the contact center, keeping card data out, governing AI transcription and proving all of it to an auditor is not. A practitioner guide to consent laws, industry mandates and the architecture that holds up under scrutiny.
