Privacy Policy

1. Introduction

Xerostop ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at xerostop.com or use our enterprise IT consultancy services. Please read this policy carefully.

2. Information We Collect

We may collect information that you provide directly to us, including:

• Name, email address, phone number, and company details when you contact us or request a consultation
• Information you submit through our contact forms or when signing up for newsletters
• Communications and correspondence with Xerostop
• Feedback, survey responses, or other information you choose to provide

We also automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, and usage data. We may use cookies and similar technologies as described in our Cookie Policy.

3. How We Use Your Information

Xerostop uses the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver and improve our IT consultancy services
• Send relevant updates, marketing communications (where you have consented), and service-related notices
• Analyze website usage and trends to improve user experience
• Comply with legal obligations and protect our rights

4. Sharing and Disclosure

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our website and business (e.g., hosting, analytics, email delivery), subject to confidentiality agreements. We may also disclose information when required by law or to protect the rights and safety of Xerostop, our users, or others.

5. Data Security

Xerostop implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal data. You may also have the right to object to certain processing or to data portability. To exercise these rights or ask questions about your data, please contact us at the email or address provided on our Contact page.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. We encourage you to review this policy periodically.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact Xerostop at contact@xerostop.com or visit our Contact page.